Please refer for more detail on where exactly do we store the logs as we do have differences in the location compared to Windows XP and Windows Vista OR Windows 7. Back to top Network configuration for ESET PROTECT Cloud Required domains and ports that must be allowed in the network. Please also ensure to collect the client side logs from the computer for a failure session. ESET Endpoint Security and ESET Endpoint Antivirus also connect to when the Micro PCU is executed. Screenshot of the ESET NOD32 V5 application showing all the detail of the software. ESET NOD32 V5 installer file and the key if any. Double click / execute the OesisDiagnose.exe file and it would give you a OesisDiagnose.log file. The attached file is "OesisDiagnose.TXT" - Please rename is to "OesisDiagnose.exe" after download.Ĭ:\Documents and Settings\username\Application Data\Juniper Networks\Host Checker: Dowload the "oesisdiagnose.exe" file attached to the case and copy the same to your "host checker" folder on the Cĭrive. .rus/Eset nod32/10.0.390.0.FINAL.ES.64BIT.eset/ESET Smart Security 5.0.95 - Commercial Version (FULL Version)/essnt32enu. However, before opening the case with JTAC, please ensure to collect the below as the below will be needed by the JTAC. Please open a ticket with the JTAC to confirm if this is a BUG on the ESAP.
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